Where Sage 300 is in use:
On successful completion of the Refund, Create an Accounts Receivable Refund transaction
The Accounts Receivable Refund transaction will generate the correct General Ledger Entries
Where Sage 300 is not in use:
Add the following general ledger entries to the byondpro financial transactions table:
DR Bank
CR Accounts Receivable
Value: the Refund amount